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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-25-2017 08:49 AM

HP Recommended

I have some vvx300s and can't access them through the web interface. They have the TR-069 setting on them. Is this the problem and how do I remove it and revert it to standard TLS?

3 REPLIES 3

‎03-25-2017 12:16 PM

HP Recommended

Hello cto1970,

welcome to the Polycom Community.

It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.

Please also include if you are using a SIP server or a LYNC / Skype for Business server.

This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.

The above is also stated in the "Read First"

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here

 

In addition I am unsure what TR-069 would have to do with TLS.

 

Are you aware off:

 

Jul 11, 2014 Question: Since upgrading to UCS 5.1.1 or later and running LYNC base profile I can no longer access the Web Interface

Resolution: Please check => here <=

 

Mar 30, 2015 Question: Since upgrading to UCS 5.3.0 or later I can no longer access the Web Interface

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎03-25-2017 02:57 PM

HP Recommended

I checked the web server config option and it only shows the option for https and not both. How do I get it to give me the http option as well?

Was this reply helpful? Yes No

‎03-26-2017 01:03 AM

HP Recommended

Hello cto1970,

As you still have not answered all the questions asked I can only refer you to existing FAQ posts and the community search.


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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