Hello Laz,
welcome to the Polycom Community.
I have moved your post into a separate post as you had answered on a post that was marked as a solution as it dealt with a users individual issue.
If the topic does not match your issue please always post a new topic.
In addition we always encourage all users to read the Welcome Post, the FAQ and use the Forum Search.
Doing so you would have found this post:
[FAQ] Using Enhanced Feature Keys / EFK macros to change key functions for hardware button / keys
Above contains examples how to use the EFK functionality for example to dial a number.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Please be aware:
The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a web service request or call us .
Above is necessary in order to track issue internally within Polycom.
Please ensure to always check the
VoIP FAQ ,
PSTN FAQ or
RPM FAQ If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.
