Occasional Visitor
Posts: 1

Could not contact boot server

I have a set of Soundpoint 450 , one of them keep saying this messages "Could not contact boot server using existing application" . All have the same config so it is related to hardware?

anyway to solve it, i had reset de flash, format file system and install the bootROM again, and it keep displaying the same message and rebooting.

Polycom Employee & Moderator
Posts: 6,528

Re: Could not contact boot server

Hello Ibertel,


welcome to the Polycom Community.


Please check the newly created FAQ => here <= and especially this post => here <=


Best Regards


Steffen Baier


Polycom Global Services

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Questions posted here do not follow Polycom’s SLA guidelines.
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Above is necessary in order to track issue internally within Polycom.

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Frequent Advisor
Posts: 51

Re: Could not contact boot server

Check your DHCP Server option. If it Custom+Option66, enable DHCP Option66 on your DHCP server, or change to Static.