10-06-2011 11:41 AM
I have a set of Soundpoint 450 , one of them keep saying this messages "Could not contact boot server using existing application" . All have the same config so it is related to hardware?
anyway to solve it, i had reset de flash, format file system and install the bootROM again, and it keep displaying the same message and rebooting.
10-07-2011 07:01 AM
welcome to the Polycom Community.
Polycom Global Services
10-30-2014 12:37 PM
Also - don't forget to check your VLAN ID. If your phone is unable to conact the server, it could be having a hard time communicating its presence to the network properly. Once I changed this (default was blank on a brand new phone out of the box) to my server's VLAN ID, it started downloading a new bootROM, application, etc. like normal.