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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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I've been digging through the administration documentation on configuration options, but I can't seem to find a way to customize the line label display on the phones.

 

I'm looking to do one of two things:  Change the line label alignment (upgrading from 3.3.5 to 4.x changed the line label alignment.)  Or preferably just have the line label take up the entire width of the screen.  Currently it only takes up half, allowing very little space to display anything more than the extension.  Upon upgrading from 3.3.5, it changed our line lables from left aligned to right aligned.  Previously they were all displaying the extension and the first few letters of the name.  Now they only display the end of the name.  However, there's plenty of room left on the screen that isn't used for anything, so I'd like to have it expand out and just be able to display more characters so we can have it show extension + name.

 

Thanks.

1 REPLY 1
HP Recommended

Hello AdvSol,

welcome to the Polycom Community.

I am quite sure this is working as designed and a intended change to the older software.

 

You can try:

 

Jan 03, 2013 Question: How can I request a change to the current Polycom SIP / UC Software?

Resolution: Please check => here <=

 

or simply downgrade again.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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