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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-06-2017 04:18 PM

HP Recommended

Hi Team,

 

Please let me know if Polycom IP7000 SIP phone support VPN/DMVPN ? I am trying to register this SIP phone to Avaya SIP server over VPN environment but it is not working. 

 

Please respond.

 

Many Thanks

Deepak Bisht

2 REPLIES 2

‎03-07-2017 01:47 PM

HP Recommended

Hi Polycom Team,

 

Can anyone please respond on this. 

 

Many Thanks

Was this reply helpful? Yes No

‎03-07-2017 01:50 PM

HP Recommended

Hello Deepak Bisht,

welcome to the Polycom Community.

 

There is usually no need to "bump" a post and we specifically ask people not to do this. We will repsond when we have an answer.


The community's VoIP FAQ contains this post here:

 

Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?

Resolution: Please check => here <=

 

So far you only mention it does not work but did not provide details like a software version or any logs.

 

If you are having an urgent issue please contact your Polycom reseller.

In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.

If this is some sort of an Internet discounter please post either your phone's MAC address or your Polycom devices serial so I can look up who would be able to support you.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No
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