[FAQ] Polycom VVX Business Media Phone displaying a red tria... - HP Support Community

SteffenBaierUK · ‎01-29-2015

Since the introduction of UC Software 5.1.0 the User of a phone is reminded via the Web Interface or the Phone display that the factory Password of 456 is still in use.

The above is a security reminder to prevent third parties accessing the phone locally or via the Web Interface.

The Icon is displayed alternated with the time like this:

or on the Web Interface like this:

In order to temporarily clear this

press the Home Key => select Settings => select Status => select Diagnostic => select Warnings

Pressing the Clear Icon Soft Key will remove the warning until the unit is rebooted. In order to permanently clear this icon the default factory password must be changed.

Please follow the Polycom knowledge base article 19104 => here <= or the FAQ post => here <=

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

[FAQ] Polycom VVX Business Media Phone displaying a red triangle on the home screen

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