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Polycom Employee & Moderator
SteffenBaierUK
Posts: 6,394
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[FAQ] What is the Standard Username and Password for a Polycom Phone

[ Edited ]

 

NOTE: Please be aware that Polycom does not provide public information on how to reset a forgotten changed Local Admin Password. If the password has been lost Polycom support or the prior owner of the phone needs to be contacted.

 

Username = Polycom (case sensitive)

Admin Password = 456

User Password = 123

 

You can change the Admin Password via:

 

Press Menu Key => select Settings => select Advanced => current Password =>  select Admin Settings => scroll to Change Admin Password

 

In addition the Provisioning Server can be used to set the Password so a End User cannot make changes to the Phone settings.

 

Please use the following as a template:

 

<device device.set="1">
<auth device.auth.localAdminPassword.set="1" device.auth.localAdminPassword=""/>

 

Change the localAdminPassword="" to the Password of your choice.

 

> UCS 4.0.0

 

Since UCS 4.0.0 the Web Interface has now the possibility to login as a User (restricted) or an Admin (unrestricted) with the standard passwords provided as above.

 

Username_Admin_User.PNG

 

 

NOTE: Please ensure to consult the Admin Guide as the command may very depending on the SIP / UC Software Version

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

Above is necessary in order to track issue internally within Polycom.

Please ensure to always check the VoIP FAQ, Video Endpoint FAQ , PSTN FAQ or RPM FAQ

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" and feel free to give me Kudos.