10-07-2011 04:03 AM - edited 09-17-2013 08:29 AM
NOTE: Please be aware that Polycom does not provide public information on how to reset a forgotten changed Local Admin Password. If the password has been lost Polycom support or the prior owner of the phone needs to be contacted.
Username = Polycom (case sensitive)
Admin Password = 456
User Password = 123
You can change the Admin Password via:
Press Menu Key => select Settings => select Advanced => current Password => select Admin Settings => scroll to Change Admin Password
In addition the Provisioning Server can be used to set the Password so a End User cannot make changes to the Phone settings.
Please use the following as a template:
<device device.set="1"> <auth device.auth.localAdminPassword.set="1" device.auth.localAdminPassword=""/>
Change the localAdminPassword="" to the Password of your choice.
> UCS 4.0.0
Since UCS 4.0.0 the Web Interface has now the possibility to login as a User (restricted) or an Admin (unrestricted) with the standard passwords provided as above.
NOTE: Please ensure to consult the Admin Guide as the command may very depending on the SIP / UC Software Version
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Above is necessary in order to track issue internally within Polycom.
Please ensure to always check the VoIP FAQ , PSTN FAQ or RPM FAQ
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