NOTE: Please be aware that Polycom does not provide public information on how to reset a forgotten changed Local Admin Password. If the password has been lost Polycom support or the prior owner of the phone needs to be contacted.
Username = Polycom (case sensitive)
Admin Password = 456
User Password = 123
You can change the Admin Password via:
Press Menu Key => select Settings => select Advanced => current Password => select Admin Settings => scroll to Change Admin Password
In addition the Provisioning Server can be used to set the Password so a End User cannot make changes to the Phone settings.
Change the localAdminPassword="" to the Password of your choice.
> UCS 4.0.0
Since UCS 4.0.0 the Web Interface has now the possibility to login as a User (restricted) or an Admin (unrestricted) with the standard passwords provided as above.
NOTE: Please ensure to consult the Admin Guide as the command may very depending on the SIP / UC Software Version
Please be aware:
The purpose of these forums is to allow community members collaborate and help each other. Questions posted here do not follow Polycom’s SLA guidelines. If you require assistance from Polycom technical support, please open a web service request or call us .
Above is necessary in order to track issue internally within Polycom.