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Occasional Contributor
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How to Send 10 Digits in a single HTTP PUSH request in SP IP phone

Hi,

I want to send a 10 digit number as a HTTP PUSH to Polycom SP IP phone. Where as If I use

"Key:DialPad8\nKey:DialPad2\nKey:DialPad3\nKey:DialPad2\nKey:DialPad7\nKey:DialPad2\nKey:DialPad9\nKey:DialPad1\nKey:DialPad6\n" 

 the PUSH is not happening. If I send a single

"Key:DialPad8"

 the HTTP push is happening succesfully. Is there any way to send all 10 digits in a single http PUSH?

 

 

Thanks,

Pradeep

Polycom Employee & Community Manager
Posts: 14,030
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Re: How to Send 10 Digits in a single HTTP PUSH request in SP IP phone

[ Edited ]

Hello Pradeep ,

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Occasional Contributor
Posts: 11
0

Re: How to Send 10 Digits in a single HTTP PUSH request in SP IP phone

Hi Steffen,

Thanks for the quick response,

 

My UC software version is 4.0.7.4180 . And the scenario I'm doing is call transfer, as mentioned by you ,

<Data priority="all">tel:\\3035</Data>

will  place a Call but In Transfer scenarions say I'm pressing Transfer key, the Sofkey 3 to select Blind transfer then I should PUSH the 10 digit destination number. When I use "tel:\\" in this case, the call is placed on hold because it is trying to Dial the 10 digit number keeping the previous call on hold. That is the reason I want to send keys using "DialpadX" after pressing Blind Transfer.

 

Thanks and Regards,

Pradeep

Polycom Employee & Community Manager
Posts: 14,030
0

Re: How to Send 10 Digits in a single HTTP PUSH request in SP IP phone

Hi Pradeep

I suggest you use a currently supported version like UC Software 4.0.11 and try this again and then use the FAQ post to troubleshoot this

Replied via a mobile device
Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Occasional Contributor
Posts: 11
0

Re: How to Send 10 Digits in a single HTTP PUSH request in SP IP phone

Thanks Steffen ,

I will Downgrade and try the same