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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-25-2014 09:21 PM

HP Recommended

Hello there,

                    We are evaluating Polycom IP 331/650 for Lync with FW 4.1.1. I have two questions regarding that.

 

1. In IP331 we are not able to enter password like this pAssWord for Lync sign in. Any suggestion?

 

2.  Do you have plans to UC software releases beyond 4.1.1 for Sound Point IP phones?

 

Thanks.

 

Regards,

Ganesh

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2014 01:22 AM

HP Recommended

Hello Ganesh,

 

For your question 1 please look at this FAQ post:

 

Jan 5, 2012 Question: How can I add capital Letters on a SPIP320,321,330,331 and SPIP335 in the Middle of a Username or Password?

Resolution: Please check => here <=

 

For your question 2:

 

The UCS 4.1.1 Software is at present the latest general available software and I am unable to discuss any future roadmap for unreleased software.

 

Please contact your known Polycom Sales Engineer for any questions on the above.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎11-26-2014 01:22 AM

HP Recommended

Hello Ganesh,

 

For your question 1 please look at this FAQ post:

 

Jan 5, 2012 Question: How can I add capital Letters on a SPIP320,321,330,331 and SPIP335 in the Middle of a Username or Password?

Resolution: Please check => here <=

 

For your question 2:

 

The UCS 4.1.1 Software is at present the latest general available software and I am unable to discuss any future roadmap for unreleased software.

 

Please contact your known Polycom Sales Engineer for any questions on the above.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-26-2014 01:45 AM

HP Recommended
Thanks for your quick response. Just another question in same context. which I could not able to find in 4.1.1 admin doc If I login to a Lync account in SPIP 331, for password field is there any length restriction?. We are not able to even count as all are masked. Please clarify. Thanks.
Was this reply helpful? Yes No

‎11-26-2014 02:57 AM

HP Recommended

Hello Ganesh,

The password field in the web interface uses the reg.1.auth.password parameter which is limited to 256 characters.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-26-2014 03:23 AM

HP Recommended

Thanks but.. If I enter in the hardphone IP 331..looks like only 16 chars are allowed for Password field in Lync?

 

We wish to have minimal provisioning other than changing base mode to Lync.

 

Thanks.

Was this reply helpful? Yes No

‎11-26-2014 03:58 AM

HP Recommended

Hello Ganesh,


I am not aware of this limitation and would need to ask you to work with the EMEA Support team.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-26-2014 04:00 AM

HP Recommended

Thanks again

Was this reply helpful? Yes No
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