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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

When logged in to the web gui under the Line options the bottom has Message Center. Inside there there is a Callback Mode option. Could someone explain what each of these option mean ? Like contact and Register ? What happens when one or the other is chosen. I am unable to find explanation of this anywhere I looked.

 

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Domskis,

welcome to the Polycom Community.

It is always useful to include the currently used software version as comments to questions may rely on that.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

The UCS 3.3.0 Admin Guide for example lists on page A-73 :

 

msg.mwi.x.callBackMode Configures message retrieval and notification for the line. If set to “contact”, a call will be placed to the contact specified in the callback attribute when the user invokes message retrieval. If set to “registration”, a call will be placed using this registration to the contact registered (the phone will call itself).
If set to “disabled”, message retrieval and message notification are disabled.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello Domskis,

welcome to the Polycom Community.

It is always useful to include the currently used software version as comments to questions may rely on that.

Therefore the Polycom VoIP FAQ contains this post here:

Question: How can I find out my SIP UC Software Version or the BootROM Version of my Phone?
Resolution: Please check here

 

The UCS 3.3.0 Admin Guide for example lists on page A-73 :

 

msg.mwi.x.callBackMode Configures message retrieval and notification for the line. If set to “contact”, a call will be placed to the contact specified in the callback attribute when the user invokes message retrieval. If set to “registration”, a call will be placed using this registration to the contact registered (the phone will call itself).
If set to “disabled”, message retrieval and message notification are disabled.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you so much for help. It would be nice if Polycom released a web gui guide that explains all of those.

 

 

HP Recommended

Hello Domskis,

 

 

The Admin Guide accompanying the release software explains every single parameter so there is no need for an addition Web guide.

 

In addition the SoundPoint IP 320/330 is being discontinued and will no longer be available for purchase after 12/31/2009. Support for the product will be available until 12/31/2014.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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