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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Paging from a VVX 400 and rest of phones are Aastra 55i. The Aastra 55i alerts the user of a page ,but there is no audio.

Any ideas on how to fix this issue?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello ,

You would assume so but paging is not standardized.

 

When we owned SpectarLink we implemented their Paging so we are compatible with them. Simply look at the FAQ mentioned document and make a wireshark trace.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello ,

welcome to the Polycom Community.

Are you sure this is even compatible?

 

Jan 21, 2014 Question: How can I use PTT / Push To Talk / Paging / Page ?

Resolution: Please check => here <=

 

The above has a PDF attached which explains how Paging works.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

I set up a testing station here at my desk and I have an Aastra 55i a VVX 400 and a Yealink t46 and I have them subscribed to the same paging group. When I page from the VVX 400 the Aastra 55i awknowledges the page but no audio. When I page from the Aastra 55i, it does not page the VVX 400 but pages the Yealink t46 and I get audio through the Yealink. I would imagine that VVX 400 would have the capability to page who ever is int he same paging group regardless of phone type.

HP Recommended

Hello ,

You would assume so but paging is not standardized.

 

When we owned SpectarLink we implemented their Paging so we are compatible with them. Simply look at the FAQ mentioned document and make a wireshark trace.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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