Polycom contacts Directory function

Anonymous · ‎08-28-2017

Good day,

I am new to the Polycom world, I was tasked with getting information on how to manage the personal and active directory reading on the phones, I have two models in the company and they are the VVX-410's and the VVX-600's.

We have a company that does these things for us but they are telling that what we want to do is not possible, we want to confirm and send them the information on how to have the funtions setup.

We took these phones purely because we wanted to be able to read from active directory and now we have it working.

We want to know what our opetions are for managing the personal contacts from a central location and how to set it up.

We also want the users pictures from active directory showing on the screens of the phones as well, I need to know if it is possible and how to set that up as well if possible.

SteffenBaierUK · ‎08-28-2017

Hello RH

Active Directory is described in the FAQ. The same for personal directory

You cannot use personal pictures as it is not supported

Replied via a mobile device

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎08-28-2017

Hi Steffen,

Could you provide me a link to the FAQ in question as I have not found the link I am looking for yet.

I also found an interesting link that I would like to add as they seem to have added pictures to their profiles, please have a look and advise.

SteffenBaierUK · ‎08-28-2017

Hello RH,

Jan 30, 2012 Question: Can I use a central Phone book or is LDAP / Corporate Directory supported?

Resolution: Please check => here <=

and

Jan 6, 2012 Question: How can I create a local directory or what is the 000000000000-directory.xml used for?

Resolution: Please check => here <=

Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

As you posted no link I could not look. We , Polycom, do not support LDAP Pictures in our currently supported software.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Create an account on the HP Community to personalize your profile and ask a question