09-07-2017 05:13 PM
We are using the Polycom 8800 Trio connected to a Mitel switch, one problem I have is when I use the phone to call into Ready Talk and :
Probably an easy setting somewhere that I have not notice
Solved! Go to Solution.
09-07-2017 11:14 PM
welcome to the Polycom Community.
It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Must Read First" and is the absolute minimum requirement every new post should include. .
In addition providing us with this basic information gives Polycom an idea what Software Versions are used in the field and avoids wasting time trying to troubleshoot issues which have already been addressed.
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here
In addition I am unsure if we have tested this using a Mitel switch.
Please use this FAQ to maybe get more details:
Jan 19, 2012 Question: How to troubleshoot Polycom VoIP related Issues?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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