04-18-2017 07:36 AM
I followed the knowledge base article (26409) here to set the idleRestingState to "dial pad" AND "dialpad" but the phone never changes to the dialpad. I have even changed the phone's profile from generic to lync (and back). is there additional settings that i need to configure inorder to get this to work? Every phone that is provisioned rests on a black screen with only the settings, back, and home button available (will post in reply).
04-18-2017 07:51 AM
welcome to the Polycom Community.
The community's VoIP FAQ contains this post here:
Oct 17, 2011 Question: How can I create a Screen Capture of the phone GUI?
Resolution: Please check => here <=
In addition parameters do usually not have a space inbetween them.
It is always useful to include the currently used UC Software version as issues experienced or a question asked may already be addressed in a newer release.
This also allows yourself and others to check against current software release notes, Administrator Guides or FAQ post’s.
The above is also stated in the "Read First"
Therefore the Polycom VoIP FAQ contains this post here:
Question: How can I find out my SIP or UC Software Version of my Phone?
Resolution: Please check here
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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