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Occasional Visitor
Posts: 1
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Setting up a default login?

Hello,

I was wondering if it is possible to setup a default login account for the polycom CX600,

I would like to be able to log out of an account and it auto-login to a default account for the phone.

Cheers

Polycom Employee & Community Manager
Posts: 13,091
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Re: Setting up a default login?

Hello Lachlan,

 

welcome to the Polycom Community.

 

As far as I am aware the CX600 and it's companions only support the current login method and would not automatically default back to another standard Login.

 

Any changes to this behavior need to be raised with Microsoft.

 

Another idea would be to utilize one of our SoundPoint / SoundStation / VVX range phones that support => LYNC <= and utilize the User Login Facility (prov.login.defaultUser). Please contact a Polycom Reseller for more details.

 

Best Regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Polycom Employee
Posts: 130

Re: Setting up a default login?

Actually this is possible with Lync by using Common Area Phone accounts with Hotdesking.  This feature is not tied to any specific phone, so any Aries-class device (Polycom CX500/600/3000, Aastra, HP) can use this feature to provide for a default account which will always login to a specific device on startup.  A Sign-in key will be displayed to allow another Lync user account to sign in on top of the current account and take ownership of the phone.

 

After the user signs-out (or the hotdesking timeout is reached an the device automatically sign-out) then the original CAP account will be signed back into the phone.

 

See this blog article for more details and step-by-step configuration information: http://blog.schertz.name/2011/04/common-area-phone-configuration-in-lync/

-
Jeff Schertz - Microsoft Solutions Architect [Blog]
Polycom Employee & Community Manager
Posts: 13,091
0

Re: Setting up a default login?

Thx for clearing this up Jeff
Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.