• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello all,

 

we just released the UC Software 4.0.12.0926. This release is a maintenance release and fixes the following known issues:

 

UC Software 4.0.12 Resolved Issues

Category

Issue

Number

Found in Release

Description

Calling

VOIP-121789

UCS 4.0.11

The Polycom SoundPoint IP phones do not switch back to the local ring tone during blind transfers.

Configuration

VOIP-118008

UCS 4.0.11

The changed settings in the MAC-web.cfg file of the phone does not get uploaded to the path provided in the OVERRIDES_DIRECTORY through Web Configuration

Utility.

General

VOIP-118307

UCS 4.0.10

Special characters such as '() {} #' are not supported in the line authentication password field of the phone while entering the user login credentials.

General

VOIP-111907

UCS 4.0.10

When dialing a contact from the corporate directory, if the corporate directory is scrolled multiple times, the SoundPoint IP 560 and SoundPoint IP 670 phones might reboot.

General

VOIP-122934

UCS 5.2.0, UCS 4.1.1,

UCS 4.0.11

If the compatibility view is not set on SoundPoint IP phone, the web pages are not displayed on Internet Explorer 11.

General

VOIP-120400

UCS 4.0.9

The SoundPoint IP 650 phones restart occasionally in an irregular pattern.

General

VOIP-114168

UCS 4.0.8

When dialing a contact selected from the corporate directory search, the SoundPoint IP450 phone restarts automatically within two seconds.

General

VOIP-114347

UCS 4.0.8

When updating the configuration from the phone menu, if dir.local.readonly parameter is set to 1 and provisioning server is unreachable, the phone restarts automatically.

General

VOIP-123101

UCS 4.0.11

During a call, if the voIpProt.SIP.musicOnHold.uri is configured, the SoundPoint IP phone does not send the SDP information in the session refresh INVITE.

General

VOIP-120795

UCS 4.0.11

In a simultaneous ring environment, when an incoming call is received, the call drops.

 

Network

VOIP-118668

UCS 4.0.8

During boot-up, if the switch takes time to respond to the phone as a part of the Link Layer Discovery Protocol (LLDP), the SoundStation IP phone might not pick up the correct VLAN ids from LLDP.

Network

VOIP-124271

UCS 4.0.11

When Link Layer Discovery Protocol (LLDP) packets receive empty port description with Type Length Value being 0, the phone ignores VLAN.

 

Network

VOIP-122825

UCS 5.4.5, UCS 4.0.4,

UCS 4.0.11

When sending Session Description Protocol (SDP) offer in a transfer scenario, if an INVITE without SDP is received, the sec.srtp.offer is not considered.

Network

VOIP-121141

UCS 5.4.1, UCS 5.1.3,

UCS 5.1.3,

UCS 4.0.8

When Maximum Transmission Unit (MTU) is reduced on VVX 1500 phone, high load occurs on Session Border Controller (SBC) due to excessive fragmented packets.

Provisioning

VOIP-120547

UCS 4.0.9

The SoundPoint IP 6000 phone stops responding after a period of time when a Multi Line Telephone Systems (MTLS) connection is used for provisioning periodically.

Provisioning

VOIP-125679

UCS 4.0.8, UCS 4.0.10

The SoundStation IP 5000 phones send a subscribe message every 30 seconds over the TLS even when the subscription has not expired.

Security

VOIP-122626

UCS 5.4.5

All GlobalSign Root R3 CA certificates are not shown to be supported.

Security

VOIP-124676

UCS 5.5.1

VVX business media phones don’t allow HTTPS provisioning as Let’s Encrypt certificate is not on the list of trusted certificates.

Security

VOIP-121529

UCS 5.5.1

When generating a Certificate Signing Request (CSR) on VVX business media phones, the phone's private key is sent to the provisioning server along with the CSR.

User Interface

VOIP-123568

UCS 4.0.11

During an incoming call, there is no option to disable the call center status information being displayed.

User Interface VOIP-120740 UCS 4.0.11 When Line Registration is disabled on the phone, a "Line Unregistered" pop-up text message and a warning icon display. Set up.warningLevel to 2, available in releases 4.0.12 and later, to suppress the warnings. 
Web Interface VOIP-120618 UCS 4.0.10 The Web Server Configuration feature cannot be enabled on the SoundStation IP phones when disabled through configuration file.
Web Interface VOIP-126409 UCS 4.1.1 Polycom SoundStation IP 5000 phone has a memory leak issue that results in a medium-security vulnerability (CVSSv3 score = 5.4) in the web interface. An independent security researcher, Francis Alexander, has reported this vulnerability to Beyond Security’s SecuriTeam Secure Disclosure program, who in turn alerted Polycom. 

 

The above is compatible with the Polycom® SoundPoint® IP, Polycom® SoundStation® IP, Polycom® SoundStation® Duo, Polycom® VVX® 500 and 1500 Business Media Phones, and Polycom® SoundStructure® VoIP Interface

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.