Soundstation 6000 SIP registration issue

nspitzer · ‎08-15-2012

I am trying to get a Soundstation 6000 registered to a Siemens HiPath 4000 but keep getting SIP 401 (UnAuthorized) messages. In the SIP registration messages I do not see where the Soundstation is passing the username in the registration request and I believe this is why registration is failing.

Any help would be greatly appreciated. Please see information below for SW versions, configs, and traces:

SW Info:

Phone Information
Phone Model	SoundStation IP 6000
Part Number	3111-15600-001 Rev:R
MAC Address	00:04:F2:F1:32:92
IP Address	172.28.54.45
UC Software Version	4.0.2.11307
BootROM Software Version	5.0.2.12692

SteffenBaierUK · ‎08-15-2012

Hello nspitzer,

welcome to the Polycom Community.

Not all settings can be changed via the web interface.

Check the admin guide for something like voIpProt.SIP.requestValidation.x.method and the relevant other Parameters.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Soundstation 6000 SIP registration issue

Re: Soundstation 6000 SIP registration issue