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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

I just purchased an IP5000 conference phone, and we are using a CS1000 phone system without SIP. Our other VOIP phones are Avaya 1120's. In configuring those I just add the TN to the handset, and it will pickup the extension and server information from DHCP.

Can this phone be configured, in a similiar manner or do I have to be running SIP to get this phone to work?

 

 

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Chromeplated,

welcome to the Polycom Community.

The SoundStaion IP5000, like most of our SoundStation IP, SoundPoint IP or VVX Business Media Phones, support only SIP.

 

There is no other way than trying to set this up using a SIP Extension.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

1 REPLY 1
HP Recommended

Hello Chromeplated,

welcome to the Polycom Community.

The SoundStaion IP5000, like most of our SoundStation IP, SoundPoint IP or VVX Business Media Phones, support only SIP.

 

There is no other way than trying to set this up using a SIP Extension.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.