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Substitutions when provisioning Phones - Master config with a minor set override

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Occasional Advisor

Substitutions when provisioning Phones - Master config with a minor set override

With Reference to another post :

[FAQ] Can I use substitutions when provisioning my Phones? 

 

Can I get clarity on the statement related to “ignoring duplicate values as they had been already applied earlier”

 

I want the base profile to include Exchange Calendar settings but specific phones to not have any Exchange Calendar settings.

For teh base profile I have a vvxbase.cfg.  I was going to create MAC-vvx.cfg files for just the specific phones and set the values. However if the base profile has “feature.exchangeCalendar.enabled = 1” and the specific MAC-vvx.cfg file has “feature.exchangeCalendar.enabled = 0” then does it mean that the settings in the specific file will be ignored?

 

If I put the MAC-vvx.cfg first and the vvxbase.cfg second, would that work?

 

The settings for the specific phones are where we have phones in door entry points or hallways where we don't want a user to be able to browse the directory.  Given that these specific settings are < 5% of the overall - I would like to maintain a small list of overrides and have a base config everyone else gets.

 

Message 1 of 4
3 REPLIES
Polycom Employee & Community Manager

Re: Substitutions when provisioning Phones - Master config with a minor set override

Hello Patrick,

welcome to the Polycom Community.

 

The configuration is applied on a first read basis aka if you specify the same setting twice in one file or once in one file and then in another only the first value is accepted.

 

In a Skype for Business Setup the feature.exchangeCalendar.enabled parameter has a Factory value of 1 therefore you only need to declare it for phones that will not use it.

 

Knowing your setup a little from talking to you you would need individual <mac>.cfg files for all the phones that have a specific functionality that others should not have.

 

Lets say a VVX500 may be used for individuals that all have the same setting you can use the 00000000000.cfg

 

For a VVX500 that needs specific settings you would need an individual <mac>.cfg

 

Using the RPRM as an example would make something much easier but if you want to use a normal FTP for now it needs to be manual.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 2 of 4
Occasional Advisor

Re: Substitutions when provisioning Phones - Master config with a minor set override

Steffen

 

In reading your responce I realised I missed a bit  One of the issues is that when you log in a phone tat we have defined as a "common area phone" we use a number and pin whereas for end users they log in as themselves.  The Common area phones (aka hotdesk phones) do not have links to exchnage where as standard users do.

 

Using a single base configuration with the the exchange parameters defined meant that when we loged in to one of these phones with a pin we get a red warning triangle flashing.  The mesage reads: Exchange login credential are not configured.

  So I am trying not to set parameters that are not valid in certain circumstances.

 

To set these up then I am:

 

in 000000000000.cfg I have CONFIG_FILES="[MAC]-hotdesk.cfg vvxconfig.cfg"

 

in [MAC]-hotdesk.cfg I have:

 

 

 . . .
feature.exchangeCalendar.enabled="0"
feature.exchangeContacts.enabled="0"
exchange.server.url=""
 . . . .

 

in vvxconfig.cfg I have:

 

 

 . . .
feature.exchangeCalendar.enabled="1"
feature.exchangeContacts.enabled="1"
exchange.server.url="https://owa.homenetwork.net/ews/exchange.asmx"
 . .  . . .

 

When it then provisions, it will read the values from [MAC]-hotdesk.cfg and ignore the same settings in the vvxconfig.cfg.  For  a phone with no [MAC]-hotdesk.cfg defined it applies the standard configuration.

 

I think my logic is correct.

 

Message 3 of 4
Polycom Employee & Community Manager

Re: Substitutions when provisioning Phones - Master config with a minor set override

Hello Patrick,

Yes any phone with an individual <mac>.cfg instead of the 00000000000.cfg will only load one file (or however many you define) and will load the individual Config.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 4 of 4