• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎11-18-2014 11:12 AM

HP Recommended

Phone :  VVX 410

UC Software:  4.1.6.4835

 

For users who have multiple lines registered on an endpoint the user wishes to have incoming call notification display suppressed for lines other than their primary line.  I.E.they do not wish to have the call info pop up display on the screen.  Rather they only wish to have BLF notification and Icon change.  Is this possible?  I cannot locate wa way to alter this bahavior in teh admin guide.

2 REPLIES 2

‎11-18-2014 11:46 AM

HP Recommended

Hello UCDlfross,

welcome to the Polycom Community.

Have a look at the attendant.behaviors.display.spontaneousCallAppearances.normal Parameter.

 

  • If 1, the normal or automatic call appearance is spontaneously presented to the attendant when calls are alerting on a  monitored resource (and a ring tone is played).
  • If 0, the call appearance is not spontaneously presented to the attendant.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎11-18-2014 01:38 PM

HP Recommended

Will definately take a look at that.

Do you know if this is for Attendant LineKeys or Registered lines as well?

Was this reply helpful? Yes No
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.