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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎08-21-2014 06:19 PM

HP Recommended

Hello Team,

              Polycom recommends/supports 4.0.x for SIP and 4..1.x  for only Lync.

 

If I understood correctly,

 

For 4.0.x , you provide SIP/Updater files as two different files.

 

But when I upgrade my 4.0.x to 4.1.x via TFTP even if I just keep the new sip.id in boot folder..Its upgrading upgrader also to 5.1 version from 5.0 as I see from log.

 

Does this mean that 4.1.x has SIP/Updater combined?

 

If yes, Do such things available for 4.0.x?

 

The idea is to have a just one sip.id file for both bootrom(updater)/sip for upgrading from FW 3.3.x to Fw 4.0.x instead having updater separately

 

 

 

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2014 03:04 AM

HP Recommended

Hello Ganesh,

the Upgrader / Updater is only required to update from anything below UCS 4.0.0.

 

Any future updates include the relevant software.

 

You can update directly from earlier versions of UCS 3.3.0 / SIP 3.2.x to UCS 4.1.x for the SPIP / SSIP phones.

 

The VVX500/600/300/400 do not require the updater.

 

  • UCS 4.0.x is for non LYNC
  • UCS 4.1.0 / 4.1.1 is for LYNC and SPIP / SSIP


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎08-22-2014 03:04 AM

HP Recommended

Hello Ganesh,

the Upgrader / Updater is only required to update from anything below UCS 4.0.0.

 

Any future updates include the relevant software.

 

You can update directly from earlier versions of UCS 3.3.0 / SIP 3.2.x to UCS 4.1.x for the SPIP / SSIP phones.

 

The VVX500/600/300/400 do not require the updater.

 

  • UCS 4.0.x is for non LYNC
  • UCS 4.1.0 / 4.1.1 is for LYNC and SPIP / SSIP


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Was this reply helpful? Yes No

‎08-22-2014 03:30 AM

HP Recommended

Thanks Steffen. It helped

Was this reply helpful? Yes No
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