Occasional Advisor
Posts: 11

VVX 500 Touchscreen Doesn't Work



I have two vvx500s that their touchscreens do not record input. Is there something I can try to fix this issue?




Polycom Employee & Community Manager
Posts: 13,091

Re: VVX 500 Touchscreen Doesn't Work

Hello Jon,

welcome back to the Polycom Community.

It is always useful to provide as much details as you can in an initial post as this helps us to stop assuming what the issue could be.


  • Are these brand new units or used units?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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