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Occasional Visitor
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VVX 601 - Can't Login To IP Address Of Phone

Hello,

 

I have tried this with 2 Polycom VVX 601 phones.  I connect the phone to the network, get the ip address from the phone's touch display.  Enter the ip address into my web browser and I only see a website from my web host like I typed in a bad domain name.  Also, when I do a traceroute from the VVX 601 to google.com, it works fine.

 

If I plug a Cisco 303 into the same exact ethernet port, then type the Cisco ip address into a web browser, it works fine.  Aka, I see a login page for the Cisco phone.

 

What am I missing when trying to setup this VVX 601?

Polycom Employee & Community Manager
Posts: 13,542
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Re: VVX 601 - Can't Login To IP Address Of Phone

Hello PolyNube,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jul 11, 2014 Question: Since upgrading to UCS 5.1.1 or later and running LYNC base profile I can no longer access the Web Interface

Resolution: Please check => here <=

 

or

 

Jul 06, 2016 Question:Since Upgrading to UC Software 5.5.0 in Generic Base Profile I can no longer use HTTP?

Resolution: HTTPS only is supported since UC Software 5.5.0 only. Please check => here <= for more details


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Occasional Visitor
Posts: 2
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Re: VVX 601 - Can't Login To IP Address Of Phone

Thanks, that helped.  The condensed solution for anyone finding this in the future is to use:

 

https:// and then the ip address from the phone.

 

So it might look like https://192.169.0.100