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- Re: VVX D60 pair base station with handset pin code
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09-07-2017 03:08 PM
Good Afternoon,
I am trying to register wireless handset to the base station attached to VVX500 5.6.0 software. I am following the instuctions found in VVX D60 user guide but when I am trying to register I am being asked for a PIN Code of Base Station.
Register the Wireless Handset After the VVX D60 base station is paired with the VVX business media phone, you can register up to five wireless handsets to the base station. To register a wireless handset:
1 On the wireless handset, navigate to Menu > Settings > Features > Registration.
2 Select Register.
3 Press and hold the FIND button on the base station for a few seconds.
4 Select Yes to confirm the registration with the base station. When the registration is successful, a message indicates successful registration.
My question at this point what is the PIN Code of Base Station ? I could not find any information anywhere about this.
Below I am attaching exaclty what I am getting on the phone when trying to pair.
Solved! Go to Solution.
Accepted Solutions
09-08-2017 01:16 AM
Hello Krzysztof_K,
welcome to the Polycom Community.
I am unable to replicate this but as you did not post the DECT Version of the base it could be a software issue.
As you are working for a Reseller I suggest you get this into support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
09-08-2017 08:59 AM
Hello Krzysztof_K,
try 0000 and if that does not work go via support.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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