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Occasional Contributor
Posts: 4
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VVX410 EOL?

Hello - I saw on this thread (http://community.polycom.com/t5/VoIP/VVX-411-vs-VVX410-VVX501-vs-VV500/td-p/80921) that in January Polycom was talking about VVX411 replacing the VVX410 (which would no longer be avaliable for purchase). Can you please provide some additional information about that EOL? We go through a VoIP service provider for our Polycom phones, and I'm curious to know if they most likely don't have stock of VVX410's themselves and will be moving to VVX411's and how that might affect cost.

Polycom Employee & Community Manager
Posts: 13,723
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Re: VVX410 EOL?

[ Edited ]

Hello JPPT,

welcome to the Polycom Community.

EOL means end of life and we announce this officially once the product is ready to be retired for whatever reason.

 

The devices are available and in stock until this is officially announced and to my knowledge the VVX401 or VVX411 have the same price as the VVX400 and VVX410.

 

I also just added this to the VoIP FAQ:

 

Mar 23, 2016 Question: Where can I find details about End of Life and/or End of Support?
Resolution: Please check => here <=

 
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Occasional Contributor
Posts: 4
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Re: VVX410 EOL?

So have the VVX410's stopped being manufacutered?

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Polycom Employee & Community Manager
Posts: 13,723
0

Re: VVX410 EOL?


SteffenBaierUK wrote:

 

The devices are available and in stock until this is officially announced 


Hello JPPT

 

please read the whole reply.

 

It has not yet been officially announced.

 

Best Regards

 

Steffen Baier

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.