Occasional Visitor
Posts: 1

Your handset design is not good

The hand held receiver keeps falling down.. it is such a bad design difficult to handle it.

Polycom Employee & Community Manager
Posts: 12,817

Re: Your handset design is not good

Hello nagaraju_ramanna,

welcome to the Polycom Community.

I have moved your post from a completely unrelated on that you replied to.


How about you first tell us what Polycom phone you are actually using and in addition if this is being used on a desk or via a wall mount?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.