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- Poly Phones
- Desk and IP Conference Phones
- patching calls on vvx410
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02-04-2017 04:03 PM
using anveo for my service.
need to be able to be on one call put it on hold, pick up another line and get someone connected, then patch the 2 calls together, make sure they can speak to each other, then i can hang up. is there something need to be programmed in phone for that to work?
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Accepted Solutions
02-05-2017 04:45 AM
Hello hodor,
welcome to the Polycom Community.
The standard programming of a VVX phone should allow you to easily navigate via the GUI to make a new call and then either JOIN or SPLIT these.
Please consult the User Guides available on our support page.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-05-2017 04:45 AM
Hello hodor,
welcome to the Polycom Community.
The standard programming of a VVX phone should allow you to easily navigate via the GUI to make a new call and then either JOIN or SPLIT these.
Please consult the User Guides available on our support page.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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