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Change conference password using DTMF

Frequent Advisor

Change conference password using DTMF

I'm trying to change the conference password using DTMF code by pressing *77 while setting change password to All not only chairperson.

 

the IVR prompt for the new password, then a confirmation for the password. after I set it, it tells me "Password invalid"

 

also i check the CFG flag and set the default password length = 4

 

Please advise

Message 1 of 4
3 REPLIES 3
Respected Contributor

Re: Change conference password using DTMF

Hi!

 

What RMX software do you have?

 

Which device do you use for calls? Does DTMF work correctly? Is it IP or ISDN call?

 

try to add\change this flag

NUMERIC_CONF_PASS_MIN_LEN

Value: 0 -16

 

Regards

Message 2 of 4
Frequent Advisor

Re: Change conference password using DTMF

Hi

the RMX2000 is version 7.8

I'm using HDX7000 and i think the DTMF is working correctly because it it accepts the *77 and prompt for the password, when the IVR reqest the conference ID ad the begining it accepts the DTMF. and the call is IP.

 

I tried to add the flags "NUMERIC_CONF_PASS_MIN_LEN" and "NUMERIC_CONF_PASS_MAX_LEN"  but it keeps saying

"the new password invalid"

 

Message 3 of 4
Respected Contributor

Re: Change conference password using DTMF

Hi

 

I think you set too simple password.
try to use more difficult password, like 82753 or something like that

 

or change\add  the flag
MAX_CONF_PASSWORD_REPEATED_CHAR
Allows the administrator to configure the maximum number of
consecutive repeating characters that are to be allowed in a
conference password.
Range: 1 - 4
Default: 2

 

 

Message 4 of 4