Change conference password using DTMF

[Ahmed-Shabana]

I'm trying to change the conference password using DTMF code by pressing *77 while setting change password to All not only chairperson.

the IVR prompt for the new password, then a confirmation for the password. after I set it, it tells me "Password invalid"

also i check the CFG flag and set the default password length = 4

Please advise

[Bazzuck]

Hi!

What RMX software do you have?

Which device do you use for calls? Does DTMF work correctly? Is it IP or ISDN call?

try to add\change this flag

NUMERIC_CONF_PASS_MIN_LEN

Value: 0 -16

Regards

[Ahmed-Shabana]

Hi

the RMX2000 is version 7.8

I'm using HDX7000 and i think the DTMF is working correctly because it it accepts the *77 and prompt for the password, when the IVR reqest the conference ID ad the begining it accepts the DTMF. and the call is IP.

I tried to add the flags "NUMERIC_CONF_PASS_MIN_LEN" and "NUMERIC_CONF_PASS_MAX_LEN"  but it keeps saying

"the new password invalid"

[Bazzuck]

Hi

I think you set too simple password.
try to use more difficult password, like 82753 or something like that

or change\add  the flag
MAX_CONF_PASSWORD_REPEATED_CHAR
Allows the administrator to configure the maximum number of
consecutive repeating characters that are to be allowed in a
conference password.
Range: 1 - 4
Default: 2