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Connectivity between Polycom RMX and Cisco Jabber

Occasional Contributor

Connectivity between Polycom RMX and Cisco Jabber

I would like to know if any external Cisco Jabber call can be connected to my Polycom RMX or Polycom Endpoints.




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Valued Contributor

Re: Connectivity between Polycom RMX and Cisco Jabber

yes it can be





Message 2 of 4
Occasional Contributor

Re: Connectivity between Polycom RMX and Cisco Jabber

Thanks for the reply.


Do I need any TIP Integration on my end (Polycom ) using which Protocol Jabber connects to Polycom?




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Polycom Employee & Community Manager

Re: Connectivity between Polycom RMX and Cisco Jabber

Hello AmitW,

welcome to the Polycom Community.

I have moved your two additional post's and moved this post into the RMX section.


Please check the restrictions listed in the RMX Admin Guide which can be found => here <= (Example Admin Guide 7.7 Page J - 1):


• Polycom Immersive Telepresence Systems (ITP) Version 3.0.3:

— RPX 200
— RPX 400
— OTX 300
— TPX HD 306
— ATX HD 300

• Polycom video conferencing endpoints Version 3.0.3

— 7000 HD Rev C
— 8000 HD Rev B
— 9006
— 4500

• Cisco TelePresence® System (CTS) Version 1.7

— CTS 1000
— CTS 3000


Not knowing what Polycom Endpoints you already have I can only provide an example based on a HDX8000.


The HDX Administrators guide which can be found => here <= explains the limitations of using a different HDX Hardware revision with TIP.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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