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DIALING PROBLEM WITH RMX 2000 AND TANDBERG

Occasional Visitor

DIALING PROBLEM WITH RMX 2000 AND TANDBERG

We have a RMX 2000 and tandberg. Whenever i connect LAN and WAN calls together via RMX, then end location could hav our view and everythng. But on our location its a blank screen. Means we are not getting any video,only audio is received. I have upgrade both the systems also. But problem remains same..Its a request to guide asap plz.. Thanx. . 

Anuj

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Advisor

Re: DIALING PROBLEM WITH RMX 2000 AND TANDBERG

What version of the RMX code are you running?

 

What version is the model and firmware version of your Tandberg codec?

 

What bitrate is the video connecting at?

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