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‎09-26-2012 02:52 AM

HP Recommended

We have a site that when people join a conference from a Cisco VC system, they aren't able to send any DTMF tones, and because of that unable to join the conference.

 

I have been told to change User Input Indication (H.245 Signal) for H.323 calls, because this is what Cisco supports

 

But is it possible to change DTMF signaling method? And can this be changed to H.245 without affecting other systems like logging in from Polycom HDX of CMA desktop clients?

4 REPLIES 4

‎09-26-2012 06:04 AM

HP Recommended

Pedro,

 

As a workaround you can instruct Cisco users to compose the dial string with conf ID and password separated by ## delimiter as described in RMX Getting Starting Guide -> Connecting to a Conference.

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‎09-27-2012 10:16 PM

HP Recommended

in which standard you trying to pass a DTMF H.323 or H.320??

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‎10-04-2012 11:45 PM

HP Recommended

its a disadvantage of polycom not to pass a DTMF from cisco

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‎03-27-2015 09:07 AM

HP Recommended

Hi All!

We have a Cisco Infrustructure. And we can't dial DTMF tones at Polycom RMX.

As I see Cisco IP phones supports only out of band DTMF tones, but RMX configured to support only in-band DTMF.

 

Can I pass to the RMX the conference ID and password in dial string?

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