• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
Hi,
After a Update from ver. 7.8 to 8.x my Rmx is still Not working. i try to Set the RMX to the Factory Default with USB stick ( LAN.cfg and restorefactory......txt file ) are on the Stick but its Not working. Where is the Problem or what is the best way ?


1 REPLY 1
HP Recommended

Hi there 🙂

Doublecheck that you´ve followed the correct steps to reset your rmx (the naming ot the txt file in your previous post wasn´t correct). Take a look at this thread here.

There you´ll find more detailed instructions.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.