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[IMPORTANT] RMX Certificate expiry reminder

Polycom Employee & Community Manager

[IMPORTANT] RMX Certificate expiry reminder

Dear all,


On Jan 19th 2015, the certification of the RMX Web UI & RMX Manager will expire resulting in a browser security alert when accessing the RMX from a workstation browser which is dependent upon the IT security policy in the user environment (users may be alerted to a “non-trusted” application but should be able to acknowledge and continue work normally).


Please contact your Polycom reseller and/or Polycom support or check the Polycom support page => here <= for newer releases that will include a certificate that will expire around the 30st December 2017


IMPORTANT NOTE: The certificate in question is not the one used for SSL/TLS communications between the RMX and other devices (example, Lync, DMA, RMX manager, etc.). Normal RMX audio/video functionality will be unaffected. If there is any impact, it will affect RMX client connections only (RMX manager or Web GUI). 

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
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