Plantronics + Polycom. Now together as Poly Logo

[IMPORTANT] RMX Certificate expiry reminder

Polycom Employee & Community Manager

[IMPORTANT] RMX Certificate expiry reminder

Dear all,


On Jan 19th 2015, the certification of the RMX Web UI & RMX Manager will expire resulting in a browser security alert when accessing the RMX from a workstation browser which is dependent upon the IT security policy in the user environment (users may be alerted to a “non-trusted” application but should be able to acknowledge and continue work normally).


Please contact your Polycom reseller and/or Polycom support or check the Polycom support page => here <= for newer releases that will include a certificate that will expire around the 30st December 2017


IMPORTANT NOTE: The certificate in question is not the one used for SSL/TLS communications between the RMX and other devices (example, Lync, DMA, RMX manager, etc.). Normal RMX audio/video functionality will be unaffected. If there is any impact, it will affect RMX client connections only (RMX manager or Web GUI). 

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 1 of 1