we are just been terminated a ISDN(Pri)at one of our RMX,but since terminated we are not able to connect a call of 1920kb,call get connect but only support bandwidth 768kb,cross cheak with to terminated line on terminal geeting speed of 1920kb but not support the same speed over RMX.
Can anyone suggest any solution??
has the meeting room ,you´re trying to dial, been configured to accept 2meg bit rate?
Check the room and the corresponding profile with rmx manager.
welcome to the Polycom Community.
Good luck waiting for an update on this post as unfortunately the originator usually never follows these up, even if asked to do so on multiple occasions.
If you have any update please ensure to do so as otherwise the community cannot work.
Polycom Global Services
Stated in the RMX admin guide on page 52 (2-20):
Maximum line rate at which ISDN endpoints can connect to a conference is 768 kbps.
So it's a limitation of the RMX.