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Incoming calls on the RMX 2000 was rejected with error (150)

beaster2k
Frequent Visitor

Incoming calls on the RMX 2000 was rejected with error (150)

 

Good day!

After rebooting RMX 2000 I have a problem with calls from CMA Desktop and other endpoints (registered to the GK and also not registered to the GK) via CMA 5000 to any conference room. At the moment of calling Entry Queue has been created but call rejected with error  "The network does not have enough resources to complete your call. Try calling at a lower rate, or try the call again later(150)  If I add participant to the active conference (with dial in direction) manually on RMX , this participant call on signaling host and bypass the Entry Queue then entering the conference password and join the conference. If rmx calling to the endpoints - everything works fine. Below I insert some logs of CMA Desktop at the moment of calling from CMADesktop to RMX Signaling Host and attach log of CMA Desktop in .html

 

I have RMX 7.1.0.121

 

 

 

"QuasarClient    CallObject.cpp        337     13:14:54.925    00000D60    00000D68    0    CCallObject::CallStateChanged : Could not acquire IPAddress of target system (hr=00000001).
T    VVSYS    Call.cpp       3464     13:14:54.925    00001824    00002F94    1    CCall::get_Name() (null)
T    QuasarClient    VvsysMgr.cpp       2169     13:14:54.926    00000D60    00000D68    0    CVvsysMgr::OnHandleCallConnectingOutgoing (null) (null)
T    QuasarClient    VvsysMgr.cpp       2178     13:14:54.926    00000D60    00000D68    0    CVvsysMgr::OnHandleCallConnecting : Setting m_bReceivedCall = FALSE
T    QuasarClient    VvsysMgr.cpp       3478     13:14:54.926    00000D60    00000D68    0    CVvsysMgr::ChangeUIState old=4 new=4
T    QuasarClient    PulsarView.cpp       7829     13:14:54.927    00000D60    00000D68    0    CPulsarView::SetCallState state=2 dir=0 addr=
S    PlcmLogger    h323ras.c       1267     13:14:54.927    00001824    00002874    15    h323ras: cmEvRASConfirm: received
S    PlcmLogger    h323ras.c       1661     13:14:54.927    00001824    00002874    15    ACF
S    PlcmLogger    h323ras.c       1673     13:14:54.928    00001824    00002874    15    h323ras:    Gatekeeper Address
S    PlcmLogger    nameUtils.c        668     13:14:54.928    00001824    00002874    15    ip:port = "10.67.2.125:1719"
T    QuasarClient    CallObject.cpp        371     13:14:54.928    00000D60    00000D68    0    Outgoing call to []there is must be a signaling IP
S    PlcmLogger    h323ras.c       1682     13:14:54.929    00001824    00002874    15    h323ras:    Bandwidth = 3840000
S    PlcmLogger    h323ras.c       1690     13:14:54.929    00001824    00002874    15    h323ras:    CallModel = 1
S    PlcmLogger    h323ras.c       1702     13:14:54.930    00001824    00002874    15    h323ras:    Unsolicited IRR frequency every 20 seconds
S    PlcmLogger    h323ras.c       1712     13:14:54.930    00001824    00002874    15    h323ras:    Destination Call Signal Address
S    PlcmLogger    nameUtils.c        668     13:14:54.930    00001824    00002874    15    ip:port = "GK Address:1720"
W    RAD Log    rasparams.c        581     13:14:54.931    00001824    00002874    15    rasGetParam: Bad path for parameter destinationInfo in transaction 0xb623204
W    RAD Log    rasparams.c        581     13:14:54.931    00001824    00002874    15    rasGetParam: Bad path for parameter destinationInfo in transaction 0xb623204

 

 
 I'll be extremely grateful for the help and advice!
1 REPLY 1
beaster2k
Frequent Visitor

Re: Incoming calls on the RMX 2000 was rejected with error (150)

After extensive analysis of the logs we found out that it's a problem with access to IP address of MPMx+ card. The call doesn't reach this address and is rejected with the error:

"reason: noPermission (5)" on GK (CMA 5000).

If I add a participant on RMX manually - it's works as it should

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