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Issue restarting RMX 1500

Mercon
Occasional Visitor

Issue restarting RMX 1500

Can't restart my MCU RMX 1500, from GUI or from RMX Manager.

 

I click hardware monitor, can see the restart icon but a few seconds after a message appear and say  "No connection with Switch. retrieving basic Hardware Information", and then icons dessapears and can see the cards but without restart icon.

 

Please Help me with this case, I need to restart my rmx 1500 to apply changes.

 

Best Regards