• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎04-10-2012 02:39 PM

HP Recommended

Hi everyone,

 

We have some meeting rooms that when are reached through CMAD clients (version 5.1 server on 5.5), the RMX gives an "internal communication error" and reboots afterwards. This is what you see, if you are logged in.

 

After some testing we found out that this only happens when the TIP Compatibility option is set to "Video and Content" on the profile of this meeting rooms. If it is on "None" or "Video only", then it works fine.

 

Could please someone advise. We have TIP enabled, because we have often calls from Cisco Telepresence servers.

 

The RMX 2000 running on 7.6.0.173

 

If more information is required please, let me know.

 

Thank you in advance,

 

Pedro

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.