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Modular MCU (soft blades) and Virtual RMX

Occasional Advisor

Modular MCU (soft blades) and Virtual RMX



In my environment we are trying to evaluate Content Connect solution for realconnect calls and direct DMA based VMRcalls.


We had installed soft blades on a Virtual machine and configured those soft blades in a Virtual RMX using minion configuration. And added all the necessary flags mentioned on the release notes of v8.7.1 for enabling modular mcu mode. Also enabled "Enable RDP content" in the DMA conference template.


My Virtual RMX version is 8.7.5, DMA version is 6.4.1_P2.


My GS 500 (ver 6.1) device was registered on DMA and we are using SIP Protocol for all the communications. Now when i tried to share my desktop from my SFB client in a realconnect call to my GS device nothing was happening (No errors or any msg or anything).


But when i joined a DMA based VMR call from my SFB client and tried to share my desktop am getting a time out error on my SFB client. 


Here i have a question, with respect to ports - Do we need to open any ports in the virtual machine where our soft blades has been configured with respect to TCP/UDP and do we need to open any ports for the virtual RMX as well with respect to TCP/UDP.


Do we need to change any port numbers in the IP network services of Virtual RMX. 


We had uploaded almost the license for the virtual RMX except Multiple services - Does this have any impact on the content sharing.


When i tried to check the logs of Virtual RMX, i was not able to see any translator related logs. Before collecting the logs i have configured the logger level to Trace for translator.


Any inputs/suggestions are most welcome :)



Aravindhan S

Message 1 of 2
Polycom Employee & Community Manager

Re: Modular MCU (soft blades) and Virtual RMX

Hello Aravindhan,

welcome back to the Polycom Community.

Would it not be easier to work wit this new installation with a Polycom SE or Polycom support directly and quicker?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The above is necessary in order to track issue internally within Polycom.

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Message 2 of 2