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Polycom ISDN Gatway (P/N-2201-61075-001) PRI automatically down post configuration.

Occasional Contributor

Polycom ISDN Gatway (P/N-2201-61075-001) PRI automatically down post configuration.

Hi Mates,

 

I am doing configuration of a Polycom ISDN Gateway and facing very strange issue. Post Configuration PRIs status trun Green and after 10-20 Seconds it turned to red. 

 

PRI has been tested successfully on Digium EPBX and PRI tester of DU. We bring back the same unit to our other office and same was tested with Etisalat line as well but result is same.

 

 

ISDN Config done for E1 Line as per below.

Interface- PRI

Area Code- 03 (Al Ain in UAE)

PRI Video Number- Define PRI Piolet Number

Outside line dialing prefix- None

 

Numbering plan- Tried both ISDN and unknown

PRI Line- E1

Switch Protocol- NET5/CTR4

As per DU/Etisalat CRC is off hence not enabled.

 

Config and status screenshot attached.

 

Please help with solution as this was raised with polycom and they did RMA for the same and RMAed unit is also having the same problem.

 

Please help 

 

Regards

Anuj

+971 554716908

 

1 REPLY 1
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Occasional Contributor

Re: Polycom ISDN Gatway (P/N-2201-61075-001) PRI automatically down post configuration.

Hi 

 

Any one installed New ISDN Gateway in Middle East, Specially in UAE.

 

Pls help

 

Regards

Anuj

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