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- HP Community
- Poly Video Conferencing
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- Polycom RMX 2000 and Avaya Session Manager - Port Usage
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12-03-2011 03:20 AM
Hi!
We have recently integrated one of our Polycom RMX 2000 (v7.2.1) bridges with our Avaya Session Manager (v6.1) .
We are only using voice-only Avaya phones, however when any incoming call is made to the RMX, the call is using video ports as opposed to audio.
Please note, that the RMX is also integrated with OCS 2007 R2 for voice/video calls so the MS_ENVIRONMENT flag is set to YES.
Do I need to add any special flags/IVR/Conference Profiles to force the Avaya calls to use audio ports only?
Any feedback will be most apperciated! 🙂
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Accepted Solutions
12-05-2011 08:22 AM
There is a flag on the RMX that we occasionally use to resolve issues like this. It is:
PREFERRED_G711_MODE
And the value is
YES
That flag will cause the RMX to use voice ports for audio-only SIP participants.
12-05-2011 08:22 AM
There is a flag on the RMX that we occasionally use to resolve issues like this. It is:
PREFERRED_G711_MODE
And the value is
YES
That flag will cause the RMX to use voice ports for audio-only SIP participants.
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