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Polycom RMX Alternate SIP Server Field -- How To Make It Appear

jeremymbusch
Occasional Visitor

Polycom RMX Alternate SIP Server Field -- How To Make It Appear

Hello

I am hoping someone can assist me with finding a way to have the Alternate SIP Server appear within the 'IP Network Serves' Configuration options.  Within the Administrator Guide there is mention of the 'Alternate Server' for the SIP and there are images within the Admin 8.3 and Admin 8.5 Guides for the RMX 4000.  However, i cannot find a way to get the Alternate SIP Server field to appear.

i have researched and researched by no luck - hopefully someone can assist on the forum. 

Running a little older version of the software, but still valid -- 8.5.4.129.

I know it should be available in 8.5 as the 8.3 Admin Guide also refers to the Alternate Server for the SIP Services.

Please see attached screenshots -- one being from our MCU, and one being from the Admin Guide.