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Polycom RealPresence Resource Manager

SOLVED
ali4yaqubi
Frequent Advisor

Polycom RealPresence Resource Manager

Dear All, 

 

I have purchased a new Polycom Realpresence Resource Manager. 

 

Would you pleaser guide to how to start the installation process? 

 

Thanks and looking forward to hear from you. 

 

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom RealPresence Resource Manager

Hello ali4yaqubi,

welcome back to the Polycom Community.

Is this a physical Hardware with a DVD Installation or a virtual machine ?

 

Official documentation can be found => here <= and for any additional questions please work with your Polycom reseller as they should be providing support to you in regards of installing the unit.

 

In addition Polycom does offer various training courses that you could attend as the medium of a community is not really the right place to talk you through the installation.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
4 REPLIES 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: Polycom RealPresence Resource Manager

Hello ali4yaqubi,

welcome back to the Polycom Community.

Is this a physical Hardware with a DVD Installation or a virtual machine ?

 

Official documentation can be found => here <= and for any additional questions please work with your Polycom reseller as they should be providing support to you in regards of installing the unit.

 

In addition Polycom does offer various training courses that you could attend as the medium of a community is not really the right place to talk you through the installation.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 5
ali4yaqubi
Frequent Advisor

Re: Polycom RealPresence Resource Manager

Thanks Steffen, 

 

This is a hardware without DVD and now i am reading Official documentation from the link. 

 

Message 3 of 5
ali4yaqubi
Frequent Advisor

Re: Polycom RealPresence Resource Manager

Dear Steffen, 

 

Would you please tell me that is there a way to get the DVD software from internet? 

Message 4 of 5
ali4yaqubi
Frequent Advisor

Re: Polycom RealPresence Resource Manager

Dear Steffen, 

 

I have downloaded the DVD Software from Inernet and now it is working normal and my problem has been solved! 

Message 5 of 5