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Problem in the transmission of content in cascading RMX2000.

adilson
Regular Visitor

Problem in the transmission of content in cascading RMX2000.

Hello,

 

I have integration of two RMX2000 in cascading when RMX (Master) transmits o content the sites remote not receives the presentation.

 

Apparently the second RMX (Slave) can not redirect the content that gets (H.239) for its participants.

 

Anyone ever faced this problem?

 

Regards,

 

Message 1 of 6
5 REPLIES 5
Bazzuck
Respected Contributor

Re: Problem in the transmission of content in cascading RMX2000.

Hi

What software version RMX do you have?
Do you use the same software version on RMX's?
How did you create a cascade conference?

regards
Message 2 of 6
adilson
Regular Visitor

Re: Problem in the transmission of content in cascading RMX2000.

Hello,

 

Both RMX are on the same version sofware 7.8.0.
I have Conference Profiles for use when requires a connection in cascading.

 

Regards

Message 3 of 6
hab
Frequent Advisor

Re: Problem in the transmission of content in cascading RMX2000.

Tried to install the version 7.8, content in the cascades not passed. Went back to version 7.6

Message 4 of 6
Bazzuck
Respected Contributor

Re: Problem in the transmission of content in cascading RMX2000.

Hello adilson

 

Use the same Conference Profile settings on both MCUs.

The same:

- Line Rate

- Content Settings

- Content Protocol

 

 

regards

Message 5 of 6
YashPal
Valued Contributor

Re: Problem in the transmission of content in cascading RMX2000.

make sure check and enable shareing content from lagecy endpoints in confrence profille

 

Regards

 

Yash Pal

 

BR
Yash
Message 6 of 6