Hello! We have Polycom RMX 2000 (ver.220.127.116.11 MPMx-D), when connected to the conference RealPresence Group 310 (system softwareRelease - 6.1.0-310348), which has a system name in Cyrillic, RMX 2000 issues an internal communication error message and reboots.
The GroupSeries should be on software 18.104.22.168 or on 22.214.171.124 if you have a valid service contract.
The RMX most likely also has a later version
This would need to be checked by our Support team so please go ahead and open a ticket via your reseller.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
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