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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi guys,

 

I have finished the fast configuration wizard and have an active alarm. It seems that i wont get the MCU Normal state until i clear this alarm.

 

The code is: No usable unit for audio controller

Description: No utilizable unit for audio controller

 

How do i remove this alarm and what may be the probleM?

 

Thanks

5 REPLIES 5
HP Recommended

Waiting for the MPMx-S to start up i have seen this error. The RMX will be operational once this has started.

HP Recommended

Hi Dave

 

How long does this take to start ?

 

Im getting concerned. Driving me nuts

HP Recommended

Normally 1-2min after a reboot. Power down the RMX and start it from cold boot should come good.

HP Recommended

This may be a software error as well as a hardware problem. It's strongly recommended don't perform any actions without adopting by official Polycom Support team.

HP Recommended

Noted. Thanks !

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