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RMX 1500 CDR sorts incorrectly

telehealth_ummc
Occasional Visitor

RMX 1500 CDR sorts incorrectly

I was trying to sort by duration in the CDR, the time format leads with minutes correct? MM:SS:ss?

At any rate, the sort appears to go by leading digit, not the actual duration. For example, sorting in descending, a 28 minute call appears before one that is 188 minutes.

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SteffenBaierUK
Polycom Employee & Community Manager

Re: RMX 1500 CDR sorts incorrectly

Hello telehealth_ummc,

welcome to the Polycom Community.

A good starting point is always to provide the currently used software version. That way yourselves or others can check the release notes if this is a known bug.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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