RMX 1500 Setup - Failed to create IP Service

[ppatricks]

Hi I Have a RMX 1500 which was reset to factory default I can access the mangement without issue, however when I try to input the Signal Host IP address, Media card Ip address and router IP address I get the following error message when I press ok:

Failed to add IP Network Service: Field  value is missing Element - 'RELAY_SERVER_TCP_PORT'

I updated software version and tried to restore to a previous version which all loaded as it should bu I simply cant input the media card IP details. Any help or suggestions would be much a appreciated.

Thank you,

ppatricks

[Lokesh Agnihotri]

Hi,

I am facing same problem and tried to factory store too..

But could not get succeed.

Please give me some tips to resolve the same.

BR,

Lokesh

[LuizMaciel12]

Hello

Did you know resolve this issue?