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RMX 1500 software downgrade version 8.1 to 7.7

Anwar
Occasional Contributor

RMX 1500 software downgrade version 8.1 to 7.7

Hi,

 

I just would like to know the possibility to downgrade RMX 1500 software version 8.1 to 7.7. The reason is I have tried to upload the back up profile settings which I have created from the RMX software version 7.7 to a new RMX 1500 with  version 8.1. But I could not do that and it shown some errors. And i believe it's because of the software mismatch of the back up profile. Can anyone advice me is it possible to downgrade the RMX software V8.1 to 7.7. If possible, please let me know what are the precedures.

 

Regards,

 

Anwar

Message 1 of 3
2 REPLIES 2
Mike_v
Honored Contributor

Re: RMX 1500 software downgrade version 8.1 to 7.7

Anwar,

 

There is no problem to downgrade the RMX S/W. Use the same procedure as for upgrade. Please note that you have to apply the Activation Key corresponding to the S/W version after upgrade/downgrade.

 

WBR,

Mike

WBR,
Mike
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“Reports that say that something hasn't happened are always interesting to me, because as we know, there are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns- the ones we don't know we don't know.”
― Donald Rumsfeld
Message 2 of 3
Uwe.Ansmann
Polycom Employee

Re: RMX 1500 software downgrade version 8.1 to 7.7

Hi Anwar...

according to the 8.1 release notes (which can be found here), this is possible.

Check the link for more information.

 

 

 

Kind regards,
Uwe
Message 3 of 3