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Hello,

 

I'm hoping someone can assist me with this issue. I go to perform the update as usual however once it has finished copying over the files an error dialogue box pops up saying the following:

 

"Installation of MCU version failed"

 

I'm about to attempt a different software image just in case it has been corrupted at some point however if anyone has seen this it would be appreciated if you could help me resolve.

 

For a screenshot of the error see the attached snipping tool output.


Cheers

 

*Edit - Attempted the other update file and this also failed with the same error. Going to reset and then try again but I don't believe it'll work.

 

1 REPLY 1
HP Recommended

redoload the  MCU version or change another version

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